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Help: returns

ll Kukuxumusu products may be returned within a period of fifteen days from the date of delivery. Should the size be the wrong one or if you are simply not satisfied with the product, we can change it for you or, should you prefer it, reimburse your money.
It is up to you to decide.
Please remember it is neither in our interest nor in yours to be left dissatisfied in any way with our products.

Please send us back the article with the invoice details and let us know if you would like a replacement item or whether you would prefer to be reimbursed to the following address:

Kukuxumusu on-line (Devoluciones)
C/ Mercaderes 19 Bajo
31001 Pamplona

NB.-Kukuxumusu will only refund the mailing costs involved in the return of the product where the order delivered has been due to an error on our part or where the item has been seen to be defective. The cost of mailing a replacement item (should this be requested) will be covered by The Kukuxumusu Online Shop.
* Refunds on underwear items  will not be accepted.

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